If you need help now, please contact the Security and Response Team, who are available 24/7 on 01334 468999. If a crime is in progress or you require urgent medical attention, please call 999. If outside the UK, please call the emergency service in that locality.

·  Management – you may want to consider approaching your line manager (unless the matter directly relates to them), or the next level of management.
·  Human Resources –    you may want to contact your Business Partner, who is the representative for your School/Unit. See HR Business Partners.
·  You can also find a full directory of HR staff contacts.
·  The Mediation Service - provides an effective, informal means of resolving disagreements and conflict at the earliest point. Please email mediation@st-andrews.ac.uk to arrange a time to discuss, in confidence, how mediation can help. The service operates independently and confidentially. 
·  Occupational Health - you can either be referred by your line manager or self-refer.
Phone: +44 (0)1334 46 2752
Email: occhealth@st-andrews.ac.uk; 
·  Equality, Diversity and Inclusion (EDI) Team - if an employee considers that they are being harassed or bullied because of a protected characteristic, the EDI Team (diversity@st-andrews.ac.uk) provides support to members, in liaison with the HR Business Partner or Student Services as appropriate.
·  Environmental Health and Safety Services (EHSS) - for any concerns around the health and safety of an individual within University premises (for example, hazards, risk assessments, etc.)
Phone: +44 (0)1334 46 2750
Email: ehss@st-andrews.ac.uk  
·  Chaplaincy - the University Chaplain is available to offer pastoral care and support for any employee, regardless of religion or belief (including non-belief).
Phone: +44 (0)1334 46 2866
Email: chaplaincy@st-andrews.ac.uk   
·  Trade union - trade union representatives are trained to deal with and support employees with any workplace related matters of concern. 
·  If you are concerned about a student, you can contact the Advice and Support Centre (ASC) to speak to a member of Student Services staff.
Phone: +44 (0)1334 46 2020
Email: theasc@st-andrews.ac.uk
·  If there are any issues related to the conduct of a student, you can contact the student conduct officer:
 Phone: +44 (0)1334 46 4107
 Email: studentconduct@st-andrews.ac.uk 


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