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Emergency: Report and Support is not an emergency service. If there is an immediate risk of serious harm please call the emergency services on 999 (dial 9999 from a University extension). Please also notify the University’s Security and Response Team on 01334 46 8999 (dial 8999 from a University extension ).
  • Management – you may want to consider approaching your line manager (unless the matter directly relates to them), or the next level of management.



  • The Mediation Service - provides an effective, informal means of resolving disagreements and conflict at the earliest point. Please email mediation@st-andrews.ac.uk to arrange a time to discuss, in confidence, how mediation can help. The service operates independently and confidentially. 
     
  • Occupational Health - you can either be referred by your line manager or self-refer.
    Phone: +44 (0)1334 46 2752
    Email: occhealth@st-andrews.ac.uk;
     
  • Equality, Diversity and Inclusion team - if an employee considers that they are being harassed or bullied because of a protected characteristic, the Equality, Diversity and Inclusion team (diversity@st-andrews.ac.uk) will be able to provide confidential help, support and advice. 
     
  • Environmental Health and Safety Services (EHSS) - for any concerns around the health and safety of an individual within University premises (for example, hazards, risk assessments, etc.)
    Phone: +44 (0)1334 46 2750
    Email: ehss@st-andrews.ac.uk  
     
  • Chaplaincy - the University Chaplain is available to offer pastoral care and support for any employee, regardless of religion or belief (including non-belief).
    Phone: +44 (0)1334 46 2866
    Email: chaplaincy@st-andrews.ac.uk   
     
  • Trade union - trade union representatives are trained to deal with and support employees with any workplace related matters of concern. 
     
  • If you are concerned about a student, you can contact the Advice and Support Centre (ASC) to speak to a member of Student Services staff.
    Phone: +44 (0)1334 46 2020
    Email: theasc@st-andrews.ac.uk
     
  • If there are any issues related to the conduct of a student, you can contact the student conduct officer:
    Phone: +44 (0)1334 46 4107
    Email: discipline@st-andrews.ac.uk 
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