Report + Support is an option for those who do not require an immediate response. It is not an emergency service. If you, or another, are in immediate danger call 999 (dial 9999 from a University extension). Please also notify the University’s Security and Response Team on 01334 46 8999 (dial 8999 from a University extension ).
If you need help now, please contact the Security and Response Team, who are available 24/7 on 01334 468999. If a crime is in progress or you require urgent medical attention, please call 999. If outside the UK, please call the emergency service in that locality.

·  Management – you may want to consider approaching your line manager (unless the matter directly relates to them), or the next level of management.
·  Human Resources –    you may want to contact your Business Partner, who is the representative for your School/Unit. See HR Business Partners.
·  You can also find a full directory of HR staff contacts.
·  The Mediation Service - provides an effective, informal means of resolving disagreements and conflict at the earliest point. Please email mediation@st-andrews.ac.uk to arrange a time to discuss, in confidence, how mediation can help. The service operates independently and confidentially. 
·  Occupational Health - you can either be referred by your line manager or self-refer.
Phone: +44 (0)1334 46 2752
Email: occhealth@st-andrews.ac.uk; 
·  Equality, Diversity and Inclusion (EDI) Team - if an employee considers that they are being harassed or bullied because of a protected characteristic, the EDI Team (diversity@st-andrews.ac.uk) provides support to members, in liaison with the HR Business Partner or Student Services as appropriate.
·  Environmental Health and Safety Services (EHSS) - for any concerns around the health and safety of an individual within University premises (for example, hazards, risk assessments, etc.)
Phone: +44 (0)1334 46 2750
Email: ehss@st-andrews.ac.uk  
·  Chaplaincy - the University Chaplain is available to offer pastoral care and support for any employee, regardless of religion or belief (including non-belief).
Phone: +44 (0)1334 46 2866
Email: chaplaincy@st-andrews.ac.uk   
·  Trade union - trade union representatives are trained to deal with and support employees with any workplace related matters of concern. 
·  If you are concerned about a student, you can contact the Advice and Support Centre (ASC) to speak to a member of Student Services staff.
Phone: +44 (0)1334 46 2020
Email: theasc@st-andrews.ac.uk
·  If there are any issues related to the conduct of a student, you can contact the student conduct officer:
 Phone: +44 (0)1334 46 4107
 Email: studentconduct@st-andrews.ac.uk 


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